At prado, we want you to be completely satisfied with your purchase. If you are not satisfied with your goods, you may return them within 30 days. To ensure a hassle-free return process, please take the time to read the instructions below before filling out the return form.
We will only accept the following self-delivered goods for a refund: undamaged and unopened in their original packaging. These items will be refunded 75% of the purchase price. Undamaged but opened items in their original packaging will be refunded 50% of the purchase price.